Case studies

Our inspiring and forward thinking client stories demonstrate the range and impact of our work – building the conditions and capability for change and creating scalable change that sticks.

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Environment & Conservation

Financial Services

Government & Public Sector

Other

Transportation

Doctor, women and tablet for happy healthcare, hospital news and support with test results or exam on bed. Senior nurse and patient with digital registration, clinic sign up and medical consultation

Dermavant

The Problem

Accelerating market adoption for new product launch

Impact

Stat #1 branded topical 9 weeks after launch.

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A person checks a mobile phone showing a market warning alert with falling stock charts on a laptop screen, representing risk, volatility, and sudden market downturn in financial trading.

Financial Conduct Authority

Financial Services

The Problem

Improving decision making for novice investors

Impact

Stat 34.9% reduction in high risk investment decisions

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Financial adviser discussing contract with diverse couple in office meeting

Evelyn Partners

Financial Services

The Problem

Growing AUM through improved engagement

Impact

Stat 40% increase in Assets Under Management

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Growing Assets

Various

Financial Services

The Problem

Turning trust measurement into a plan for business impact

Impact

Stat Trust Insights used for strategy development and KPI's

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Pharmaceutical

AbbVie

The Problem

Differentiating a brand in a crowded market

Impact

Stat 5% market share uplift

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William Scotsman

Williams Scotsman

Other

The Problem

Delivering sales training that drives commercial impact

Impact

Stat 20% increase in units delivered

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Earthcare Foundation

EarthCare Foundation

Environment & Conservation

The Problem

Training & sustaining pro environmental farming

Impact

Stat 31.5% reduction in fertiliser use

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Transportation

Transdev, Luas

Transportation

The Problem

Reducing fare evasion without infrastructure changes

Impact

Stat 16.2% reduction in fare evasion

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Environment

Acting for Good

Environment & Conservation

The Problem

Reducing demand for illegal wild meat consumption

Impact

Stat 46% decrease in reported illegal consumption of wild meat

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Call center worker accompanied by her team.

Anglian Water

Other

The Problem

Raising customer satisfaction to record levels

Impact

Stat Record quarterly service results

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Government of Jersey

Government of Jersey

Government & Public Sector

The Problem

Achieving exceptional and rapid vaccine uptake at scale

Impact

Stat 93% vaccination coverage amongst care home staff

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HMRC

Her Majesty’s Revenue & Customs 

Government & Public Sector

The Problem

Increasing on-time tax payment at scale

Impact

Stat Additional £230 million in cash to bank revenue

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Train speeding through tunnel darkened by shadows, beams of light piercing through.

Getlink

Transportation

The Problem

Building customer loyalty without operational changes

Impact

Stat 38% reduction in dissatisfaction

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